How Our Loyalty Program Works

Palm & Bean Coffee Club

Turn Points Into Premium Coffee

You automatically earn Loyalty Points every time you shop our store, sign up for auto delivery, or share Tropics Lifestyle Coffee with friends who become customers. Points are then redeemable for coffee, free shipping, and exclusive rewards.

We created the free Palm & Bean Coffee Club to manage both this Loyalty Program and Subscribe & Save program. Creating an account with us automatically makes you a member of the Club.

Note: Appstle powers our loyalty program, so your points and rewards stay accurate and secure.

☕ 2 points per $1 spent 🌴 Create Account & "Join Club" bonus: 100 points 🔁 Subscriptions earn with every delivery

Quick Overview

1) Join (Free)

Create an account (or sign in). Once you’re logged in, you’ll see your points balance and available rewards.

Tip: Use the same email you use at checkout so points always land in the right place.

2) Earn Points

Current earn rate: 2 points per $1 spent. You’ll earn automatically on orders, and you can earn bonus points for key actions.

Action How It Works Points Earned
Create an Account Join the free Palm & Bean Coffee Club 100 points
Make a Purchase Earn points on every order 2 points for every $1 spent
First Purchase (One-Time Order) Place your first non-subscription order 100 points
First Subscription Order Start your first coffee subscription 150 points
Subscription Purchases Earn points on every recurring delivery 2 points for every $1 spent
Refer a Friend Invite a friend who makes a purchase using your referral link 100 points for you (they get $5 coffee credit)

Why This Works

  • Points are added automatically
  • No coupons or promo codes needed
  • Subscriptions earn on every delivery

Quick Examples

$27 order → earn 54 points
$54 order → earn 108 points
$108 order → earn 216 points

Referral note: Referral rewards apply when your friend completes their purchase using your referral link. (Exact referral bonuses may vary if a promotion is running.)

3) Redeem for Coffee Rewards

Art Box 12 oz coffee price reference: $27

Points Reward What it feels like
200 pts $2 off any coffee Easy first win
400 pts Free Shipping High perceived value
600 pts $6 off any 12 oz coffee ~22% of a bag
800 pts $8 off any coffee Strong savings
1,000 pts $10 off any coffee About half a bag
1,350 pts $13.50 off any coffee Half-bag feeling
2,700 pts Free 12 oz Coffee ($27) Full reward 🎉

Rewards appear automatically when you have enough points for them.


How to Redeem Rewards (Step by step)

Loyalty redemption typically works by Appstle generating a reward (often a discount code or free-shipping code), then applying it at checkout.

1. Choose Your Reward

Open the Loyalty widget in the bottom-right corner of the page.
Click "Ways to Redeem" (gift box icon is next to it).

You’ll see a list of available rewards. Those you can use will display a green "Redeem" button.


2. Add the Reward

Click the green “Redeem” button for the reward you want.

Only one reward may be used per order.


3. Apply at Checkout

Proceed to checkout. Your selected reward will appear on the right side of the checkout page, and the savings will be reflected in your total.

Complete your order and enjoy your reward.

Note: If you decide you do not want to use this reward, remove it by clicking the "X" found to right of it.


Common Questions (Click on text for answers)

Do I need an account to earn points?

Yes. Points are tied to your individual account so your balance stays accurate across devices. Create/sign in using the same email you use at checkout.

When do Palm Points show up after I place an order?

Points are awarded automatically after an order or action qualifies for distribution to your account.

What happens if I get a refund?

If points were earned on a purchase that’s later refunded, the loyalty system deducts the points associated with the refunded items to keep rewards fair.

How do I use my reward at checkout?

Redeem a reward by using loyalty point widget to select one available reward from rewards list. That adds it automaticallly to the checkout. If you want to delete it before purchse, do so by clicking the X to right of reward info on checkout page.

Can Palm Points expire?

Your points do not expire. We still recommend using them in a timely fashion so you enjoy those coffee rewards sooner.

Do reward codes expire?

No. Rewards are coupons generated from points. Think of reward codes as the items you “buy” with points (example: $6 off any 12 oz coffee requires 600 points).

Can I stack a loyalty reward with other discounts?

If your order is over $49 then you get free shipping. Nothing else to do. That applies on top of your loyalty rewards. 

Can I earn Palm Points on subscriptions?

Yes. Subscriptions earn points on every delivery; exact amount is based on your current earn rate/delivery option chosen.

Where can I see my Palm Points balance and rewards?

Sign in to your account and open the Loyalty Points widget/rewards area. You’ll see your points total and the rewards you’re eligible to redeem.

What if I didn’t get Palm Points for an order?

First confirm you were logged in (or used the same email) and the order wasn’t canceled/refunded. If it still looks off, contact us with your order number and the email used at checkout and we’ll help.


Want to start earning now? Create/sign in to your account and check your points balance any time.

 

FREE SHIPPING ON ORDERS $49+ 🌴
ART BOX COFFEE: FREE OF BAD STUFF 🌴
SUBSCRIBE & SAVE ON EVERY ORDER 🌴
HAND-ROASTED ON DEMAND FOR MAX FRESHNESS 🌴
JOIN THE PALM & BEAN COFFEE CLUB 🌴
-spacer">🌴